TERMS AND CONDITIONS
1. Introduction
Welcome to Prime Publishing Partner. By accessing or using our website and services, you agree to comply with these Terms & Conditions. Please read them carefully. If you do not agree, you should not use our services.
2. Copyright & Ownership
You retain full ownership of the content you provide to us. Final deliverables created under our services become your sole property once full payment has been made. Prime Publishing Partner does not claim ownership of your manuscript, book, or content.
3. Payment Terms
Full payment is required in advance unless otherwise agreed in writing.
Clients are responsible for all applicable taxes and transaction fees.
Work will not begin until payment has been confirmed.
4. Revisions
Revisions must be requested within 14 calendar days of receiving the completed draft or project version. The number of revisions allowed depends on the service package purchased.
Urgent project timelines:
Projects requested within 24 hours → up to 24-hour turnaround.
Projects requested within 24–48 hours → up to 48-hour turnaround.
Projects longer than 48 hours → up to 72-hour turnaround.
5. Project Conditions
A consultation will be conducted before starting any project to confirm requirements.
Any changes to project scope, timeline, or services must be agreed upon in writing by both parties.
Delays caused by late submission of materials or approvals may extend the project timeline.
6. Refunds & Cancellations
Refund requests must be submitted before a manuscript is delivered or before design work has begun. All approved refunds are subject to deduction of transaction fees and the lesser of US $150 or 10% of the purchase price as a processing fee.
Refunds are not available after 90 calendar days from the date of purchase.
Once work such as editing, formatting, or design has started, a 75% service fee applies.
Once final design work begins after client approval, a 50% service fee applies.
No refunds will be issued after a final project has been fully approved by the client.
If you are dissatisfied with our services, you may submit a request within 7 calendar days of delivery. Requests will be reviewed according to our revision policy.
7. Service Limitations & Liability
Our services are limited to what is described on our website. We do not guarantee specific results such as book sales, rankings, or market success.
We are not liable for losses, damages, or claims resulting from:
Delays, errors, or omissions in content.
Data loss, system interruptions, or technical issues.
Unauthorized use of content by third parties.
You agree to indemnify and hold harmless AMZ Digital Publication from claims related to your use of our services or violation of these Terms.
8. Email & SMS Communications
Consent: By providing your email address or phone number, you consent to receive project updates, service notifications, and publishing information.
Standard Charges: Messaging and data rates may apply according to your service provider.
Opt-Out Options:
Emails: Use the “unsubscribe” link in any email.
SMS: Reply “STOP” or “Unsubscribe” to opt out.
Your information remains confidential and will not be shared without consent, except where required by law.
9. Modifications
Prime Publishing Partner reserves the right to update or modify these Terms & Conditions at any time. Changes take effect immediately upon posting on this page. Continued use of our services indicates acceptance of the updated terms.
9. Data Retention
We retain personal information only as long as necessary for:
Providing our services
Legal and regulatory compliance
Legitimate business purposes outlined in this policy
11. Contact Information
Phone:+(917) 905-2369
PRIVACY POLICY
1. Introduction
1. Introduction
a) Personal Information
Name
Email address
Phone number
Billing details
Any other information you voluntarily provide
b) Technical & Usage Information
We may automatically collect certain information, including:
IP address
Device type
Browser type
Pages visited and actions taken
Time spent on our website
Cookies and tracking technologies
3. How We Use Your Information
We use the information collected for the following purposes:
Service Delivery: To provide the services you request.
Upfront Payments: To process, verify, and confirm upfront payments required for our services.
Customer Support: To respond to inquiries and provide assistance.
Improvement: To analyze usage and improve our website and services.
Communication: To send updates, service notifications, and marketing communications (with your consent).
Legal Compliance: To comply with applicable laws and regulations.
4. Upfront Payment Policy
5. Sharing Your Information
We do not sell your personal data.
We may share your information only with:
Authorized service providers (such as hosting providers, email platforms, and payment processors) who support our operations.
Legal authorities if required by law or to protect our rights and security.
All third parties are contractually obligated to keep your data secure and use it only for specified purposes.
6. Cookies & Tracking (Google Ads Compliance)
We do not sell your personal data.
We may share your information only with:
Authorized service providers (such as hosting providers, email platforms, and payment processors) who support our operations.
Legal authorities if required by law or to protect our rights and security.
All third parties are contractually obligated to keep your data secure and use it only for specified purposes.
7. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Update or correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Limit or object to certain data processing activities
To exercise these rights, please contact us at: info@primepublishingpartner.com
8. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, misuse, alteration, or disclosure. However, no method of online transmission or electronic storage is 100% secure.
9. Data Retention
We retain personal information only as long as necessary for:
Providing our services
Legal and regulatory compliance
Legitimate business purposes outlined in this policy
10. Policy Updates
11. Contact Information
Phone:+(917) 905-2369